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-
-
- This document is a survey for current and prospective AMIGA users. The
- authors of this document want to find out what AMIGA users expect from
- their computing systems. For those who were Commodore computer users from
- the days of the CBM Pet to the heyday of the AMIGA 4000, they will remember
- that Commodore produced a variety of high quality computers, but they
- were products usually devoid of user input. For example, the A600, was
- designed to be a niche replacement for the A500, and although it was based
- on an integrated component set making chips less likely to unseat, and
- included a PCMCIA slot, it was not what the low end user wanted.
-
- The one complaint that most users have in common with the defunct CBM
- customer support was that there was almost none for many people. Even with
- the launch of the Commodore Gold Express service, most users still had to
- resort to other means of support. The goal of this survey is to compile as
- many users as possible and get as much input as possible. Imagine what
- might have happened with the AMIGA in the late 1980's if Commodore had
- listened to its users and "ADVERTISED"? Also imagine what would have
- happened if they had listened to A500 users, and had figured out how to
- make a ECS or AGA drop in add on to upgrade their computers? The time
- wasted on the A600 could have been more efficiently invested.
-
- This survey has three parts. Part one is a "wish list" for what users want
- from the next AMIGA, assuming ESCOM continues development of this product
- line. Each question is rated on a scale of importance from 1 to 10. 1
- indicates low user interest 10 indicates high user interest. Part 2
- contains yes/no questions about how you have used your computer and items
- related to current AMIGA equipment. The third part is for you to describe
- yourself and indicate items of specific concern to you about the AMIGA.
-
-
- INSTRUCTIONS FOR SURVEY
-
- 1. READ THE COMPLETE INSTRUCTIONS BEFORE ANSWERING THE QUESTIONS. THIS
- WILL SAVE US FROM MISUNDERSTANDINGS AND WRONGLY COMPILED REPLIES.
-
- 2. USE A WORD PROCESSOR/ EDITOR TO ANSWER THE QUESTIONS.
-
- 3. SAVE YOUR ANSWERS AS PLAIN ASCII TEXT.
-
- 4. PLEASE INCLUDE YOUR E-MAIL ADDRESS OR ALTERNATE MEANS OF CONTACT.
-
- 5. TO COMPILE THE ANSWERS OF YOUR CLUB SIMPLY FOLLOW THE EXAMPLE BELOW
- ("HOW TO PREPARE YOUR ANSWERS").
-
- 6. SEND THE ANSWERS BACK TO US...THIS WON'T WORK IF WE DON'T GET IT BACK,
- THE OUTCOME IS UP TO YOU.
-
- 7. FOR EMAIL, MAKE THE HEADER READ "(SURVEY REPLY)" SO WE CAN SORT OUT
- PERSONAL MAIL FROM SURVEY RESPONSES.
-
- User clubs are encouraged to compile the results of parts one and two.
- Individuals are encouraged to team up and compile the answers to reduce
- the load on the few people that are compiling the survey results.
-
- HOW TO PREPARE YOUR ANSWERS
-
- If you are an individual just list the question number and your answer for
- each one. Arrange the answers in rows so we can tabulate them. For part one
- of the survey your answers would look something like this:
-
- EXAMPLE FOR AN INDIVIDUAL SURVEY ANSWER SHEET PART ONE NEXT
-
- -------top of response page-----
- (Your name would go here.)
- Question/Answer Question/Answer Question/Answer
- 1- 10 20- 2 30- 5
- 2- 4 21- 3 31- 6
- 3- 0 22- 10 32- 0
- 4- 3 24- 7 33- 4
-
- ETC. until the bottom of the page is reached.
-
- There are a bunch of questions, but list all the questions that you
- answered. For any question numbers that you do not list we will assume that
- they do not apply to you.
-
- If you are a person from a user group compiling the answers for the members
- of your group, the task is a bit more daunting. You need to construct a
- table of questions with the responses of your group marked on it. See the
- example:
-
- EXAMPLE FOR A GROUP SURVEY ANSWER SHEET PART ONE NEXT
-
- -------Top of the response page-----
- (Your group name would go here.)
- (The number of people in your group would go here.)
- (Voluntarily, list the names of all people like this: Last Name, First Name)
-
- question Total
- ---------------------------------------------------------------
- (responses are listed below top line from 1 to 10)
- -1- -2- -3- -4- -5- -6- -7- -8- -9- -10-
- ---------------------------------------------------------------
- Q 1. 2 1 0 5 3 12 15 10 7 2 57
- U 2. <----ANSWERS---->
- E 3. (Your group results go here. In the example for question)
- S 4. (one, a total of 57 people answered the question. Under )
- T 5 (each responce is total of people who answered. For eaxmple)
- I (no one in this group selected 3 for question one, but 15)
- O (people chose number seven. The total may differ from question)
- N (to question due to people not having opinions which is why)
- S (we have included the TOTAL row.)
-
-
-
- For part two the format is almost like part one if your an individual, but
- if you're a person completing it for a group you have another table to make.
-
- EXAMPLE FOR AN INDIVIDUAL SURVEY ANSWER SHEET PART TWO NEXT
-
-
- ------Top of the responce page-----
- (Your name goes here.)
-
- Question/Answer Question/Answer Question/Answer
-
- 1.Y 30.DNA 60.Y
- 2.Y 31.NOP 61.N
- 3.N 32.Y 62.DNA
-
- ETC. Until the bottom of the page is reached.
-
-
- EXAMPLE FOR A GROUP SURVEY ANSWER SHEET PART TWO NEXT
-
- -----Top of the responce page------
-
- (Your group name goes here.)
- (The number of people in your group goes here.)
-
- YES NO NO OPINION DID NOT ANSWER
- ------------------------------------------------
- Q 1. 5 4 1 3
- U 2.
- E 3. (In the example for queston one, a total of)
- S 4. (13 people answered the question. Five people)
- T 5. (answered YES, four NO, one NO OPINION (NOP), and)
- I 6. (three DID NOT ANSWER (DNA). DID NOT ANSWER is for)
- O 7. (questions that either don't apply to a person)
- N 8. (or because they just did not answer.)
- S 9.
-
-
- For PART THREE just include the information requested in part three of the
- survey. If you are compiling the results of a group, attach all of the part
- three answers of your members to a single copy of parts one and two of the
- survey with the tables of responses for all the members. This will make for
- some big EMAIL files but your time spent organizing your group's answers
- will help us a great deal and will shorten the time it takes before ESCOM
- receives this.
-
- The goal of this survey is to compile as many users as possible and
- present the results to ESCOM as soon as possible. The reasons for this are
- many. Firstly, we believe that AMIGA users finally deserve to be heard by
- the company making AMIGAs. Secondly, we belive that AMIGA users will
- support and buy only those AMIGA products which we need. If ESCOM follows
- Commodore's policy of ignoring the users, we will be given what ESCOM
- thinks we want, but not what we really need or want. Thirdly, ESCOM will
- not invest in AMIGA development if they are under the impression that AMIGA
- users are too few to warrant new AMIGA products. So please fill this out,
- think of it as a vote for the AMIGA's future.
-
- *
- ESCOM, Commodore, CBM, and product names are noted as trade protected. This
- document not meant to be sold. Reproducion is allowed and encouraged,
- provided nothing is removed from the original text. This document
- represents no corporate entity. The authors assume no liabillity for this
- document. Receiver assumes any loss or expense incurred.
- *
-
- Mail Completed Document Survey to
-
- North America: E-Mail Redskull@ix.netcom.com
-
- Snail G. Lee
- 225 China Street # 8
- Athens GA 30605
-
- Europe: E-Mail Fabbe@spider.compart.fi
-
- Snail F. Fagerholm
- Helsingforsvagen 9-11 A6
- 02700 Grankulla
- FINLAND
-
-
- NOTE DO NOT INCLUDE THE DOCUMENTATION ABOVE IN YOUR SURVEY RETURN
-
- PLEASE ANSWER IMMEDIATELY, LETS GET A GREAT AMIGA FROM ESCOM, NOT A HACK
-
-
- AMIGA USER SURVEY STARTS HERE (delete the above from your reply)
- -----------------------------------------------------------------------------
-
- This survey is divided into three parts; please follow the instructions in
- the above documentation. Please return by Email ASAP.
-
- PART ONE
-
- This part contains questions about future AMIGA development as a product
- line. It is meant to gauge user interest in software/hardware options. Answer
- each question with a number 1-10. 1 indicates that you feel the option is
- not important to you at all. By answering with 10, you feel that the
- particular question is a must for you as a user.
-
- Hardware:
-
- Each question relates to Hardware for a new AMIGA. For each option, answer
- the importance of the item in question.
-
- 1. Hardware should have 24 bit graphic capability. 1-10
-
- 2. Hardware should be based on AGA chipset. 1-10
-
- 3. PCMCIA expansion should be included. 1-10
-
- 4. 16 bit sound should be included in architecture. 1-10
-
- 5. Hardware should use Motorola PowerPC chip as CPU. 1-10
-
- 6. Hardware should use Hewlett-Packard PC chip as CPU. 1-10
-
- 7. Hardware should use Motorola 68040 chip as CPU. 1-10
-
- 8. RISC protocal should be used on motherboard. 1-10
-
- 9. Operating system should be ROM based. 1-10
-
- 10. 2 megs of RAM should come pre-installed. 1-10
-
- 11. 3 megs of RAM should come pre-installed. 1-10
-
- 12. 4 megs of RAM should come pre-installed. 1-10
-
- 13. Expansion of RAM should be at least 8 meg. 1-10
-
- 14. Expansion of RAM should be at least 10 meg. 1-10
-
- 15. Expansion of RAM should be 16 megs or more. 1-10
-
- 16. SCSI standard should be adopted. 1-10
-
- 17. IDE standard should be adopted. 1-10
-
- 18. 2 PC1 slots for expansion. 1-10
-
- 19. 2 ZorroII slots for expansion. 1-10
-
- 20. All custom chips DIP mounted. 1-10
-
- 21. All CPU, MMU, FPU chips DIP mounted. 1-10
-
- 22. Power supply should be internal, ie. no brick. 1-10
-
- 23. MMU should be included. 1-10
-
- 24. FPU should be included. 1-10
-
- 25. 80 meg hard drive included as standard. 1-10
-
- 26. 120 meg hard drive included as standard. 1-10
-
- 27. 240 meg hard drive included as standard. 1-10
-
- 28. Up to 640 meg hard drive included as standard. 1-10
-
- Monitor/Display
-
- 29. RCA composite ability should be maintained. 1-10
-
- 30. Multisync monitor should be plug and play. 1-10
-
- 31. VGA display enabled, cable provided out of box. 1-10
-
- 32. PAL/NTSC signal for television set use maintained. 1-10
-
- Software:
-
- 33. Virtual memory handler standard. 1-10
-
- 34. Speech programs enhanced and restored to OS. 1-10
-
- 35. OS upgrade ie. Workbench 4.X. 1-10
-
- 36. Maintain software compatibillity with WB 1.3. 1-10
-
- 37. Maintain software compatibillity with WB 2.X. 1-10
-
- 38. Maintain software compatibillity with WB 3.X. 1-10
-
- 39. Completely new Operating System. 1-10
-
- 40. UNIX operating system standard. 1-10
-
- 41. Communications software should be bundled. 1-10
-
- 42. Graphics software should be bundled. 1-10
-
- 43. Desktop publication software should be bundled. 1-10
-
- 44. Game software should be bundled. 1-10
-
- 45. Programing language software should be bundled. 1-10
-
- 46. CrossDOS/CrossMac style software should be bundled. 1-10
-
- 47. MUI should be offered as primary GUI. 1-10
-
- 48. Music production software should be bundled. 1-10
-
-
- PART TWO GENERAL QUESTIONS
-
- This section has questions of AMIGA users and how the AMIGA is used by
- people right now. Answer with Yes, No, No Opinion, or Did not answer. The
- last two answers "No opinion" and "Did not answer" are for those items
- which you have no opinion on or have read and do not feel that it applies
- to you.
-
-
- Questions 1-7 answer the question that describes you best, place "DNA" next
- to those that do not apply to you.
-
- 1. I use my AMIGA for games mostly.
-
- 2. I use my AMIGA for work mostly.
-
- 3. I use my AMIGA for school mostly.
-
- 4. I use my AMIGA for video related work mostly.
-
- 5. I use my AMIGA for audio related work mostly.
-
- 6. I use my AMIGA for communications/storage work mostly.
-
- 7. I no longer use my AMIGA.
-
- Questions 8-10 answer the question that best descibes you, use "DNA" for
- those that do not describe you.
-
- 8. I use my AMIGA for various personal activities.
-
- 9. I use my AMIGA for various professional activities.
-
- 10. I use my AMIGA for both personal and professional activities.
-
- Questions 11-20 answer all that apply to you with yes or no.
-
-
- 11. I have an A500.
-
- 12. I have an A500+.
-
- 13. I have an A600.
-
- 14. I have an A1000.
-
- 15. I have an A1200.
-
- 16. I have an A2000.
-
- 17. I have an A2500.
-
- 18. I have an A3000.
-
- 19. I have an A4000.
-
- 20. I have a CDTV.
-
- 21. I have a CD32.
-
- 22. I have an AMIGA based Video Toaster.
-
- 23. I have an Emplant.
-
- 24. I have an IBM or clone PC.
-
- 25. I have an Apple Macintosh PC.
-
- 26. I have a CD-ROM or think it should be added to my system.
-
- 27. I have a genlock attached to my AMIGA.
-
- 28. I have an external floppy drive.
-
- 29. I have an internal hard drive.
-
- 30. I have an external hard drive.
-
- 31. I use/have a multisync monitor with my AMIGA.
-
- 32. I use/have a composite monitor with my AMIGA.
-
- 33. I use/have an RGB monitor with my AMIGA.
-
- 34. I use/have a PCMCIA expansion device(s).
-
- 35. I have a modem.
-
- 36. I have a Dot Matrix printer.
-
- 37. I have a laser jet printer.
-
- 38. I have a bubble jet printer.
-
- 39. I have a dye sublimation printer.
-
- 40. I have a color printer.
-
- 41. I use high end commercial graphics programs.
-
- 42. I use commercial desk top publishing programs.
-
- 43. I regularly transfer files between my AMIGA and other PC platforms.
-
- 44. I consider myself an AMIGA programer.
-
- 45. I am a member of an AMIGA computer club.
-
- 46. I subscribe to Amazing Computing.
-
- 47. I subscribe to AMIGA Report.
-
- 48. I subscribe to AMIGA Power.
-
- 49. I subscribe to AMIGA Link.
-
- 50. I subscribe to Amiga Format.
-
- 51. I subscribe to Amiga Shopper.
-
- 52. I subscribe to non-AMIGA specific computer magazines.
-
- 53. I use WorkBench 1.3.
-
- 54. I use WorkBench 2.x.
-
- 55. I use WorkBench 3.x.
-
- 56. I use NetBSD, or another operating system.
-
- 57. I use Shareware or Public Domain software.
-
- 58. I get most of my programs from commercial sources.
-
- 59. I get most of my programs from Aminet.
-
- 60. I program my own software.
-
- 61. I am satisfied with my AMIGA for the tasks I need.
-
- 62. I have contact with other AMIGA users in person.
-
- 63. My contact with AMIGA users is Internet/Aminet only.
-
- 64. I will buy a new AMIGA, just to have the newest model.
-
- 65. I will buy a new AMIGA, only if it is bundled with software.
-
- 66. I will buy a new AMIGA, only if it is bundled with a monitor.
-
- 67. I will not buy a new AMIGA, regardless of the abillities of the
- system.
-
- Questions 61-65, answer the question that most accurately describes you,
- use "DNA" for those that do not apply to you.
-
-
- 68. I have had an AMIGA for 1 year or less
-
- 69. I have had an AMIGA for 1-2 years.
-
- 70. I have had an AMIGA for 2-3 years.
-
- 71. I have had an AMIGA for 3-4 years.
-
- 72. I have had an AMIGA for more than 5 years.
-
- 73. I know about/use the #AMIGA IRC channel.
-
- 74. I know about/use the Aminet FTP sites.
-
- 75. I know about/use the AMIGA home page on World Wide Web.
-
- 76. I create multimedia presentations on my AMIGA.
-
- 77. I get paid for using the AMIGA.
-
- 78. I am a former Commodore Developer.
-
- 79. I create expansion devices/ cards for the AMIGA.
-
- 80. I use AMosaic.
-
- 81. I use Lightwave.
-
- 82. I use Amos.
-
- 83. I use Wordworth.
-
- 84. I program mods.
-
- 85. I have access to AMIGA user groups in my area.
-
- 86. I have a Picasso board.
-
- 87. I use Final Copy II.
-
- 88. I spend 7 hours or less a week using my AMIGA.
-
- 89. I spend between 8 and 27 hours a week using my AMIGA.
-
- 90. I spend 28 hours or more a week using my AMIGA.
-
- 91. I spend $100 or less on AMIGA related items per year.
-
- 92. I spend $250 or less on AMIGA related items per year.
-
- 93. I spend $500 or less on AMIGA related items per year.
-
- 94. I spend $1000 or less on AMIGA related items per year.
-
- 95. I spend more than $1000 on AMIGA related items per year.
-
- 96. I would spend no more than $500 on a new AMIGA.
-
- 97. I would spend no more than $750 on a new AMIGA.
-
- 98. I would spend no more than $1000 on a new AMIGA.
-
- 99. I would spend no more than $1250 on a new AMIGA.
-
- 100. I would spend no more than $1500 on a new AMIGA.
-
- 101. Cost is not an Object, I would buy a new AMIGA regardless of price.
-
-
-
- PART THREE, THINGS YOU THINK ARE IMPORTANT FOR US TO KNOW.
-
-
- This part is for you to do the following;
-
- 1. Give us your NAME.
-
- 2. How we can contact YOU.
-
- 3. Comments about your use of the AMIGA.
-
- 4. Comments on hardware options important to you.
-
- 5. Whether you would like to help with this survey.
-
- 6. Problems that you think need to be addressed.
-
- Please remember, we expect hundreds of responses to this survey so please
- do keep it short, but also don't be afraid to express you thoughts. This
- might be the only chance to do that...
-
- The survey you return to us should simply be a listing of question numbers
- followed by your answers. DO NOT INCLUDE THE QUESTIONS THEMSELVES.
- Attached to the first two parts should also be part 3, which contains
- some or none of the 6 topics in that part. Even if you have no comments
- at least include your name and how to contact you in the event of an
- ESCOM emergency or in case we decide to contact the participants.
-
- Thank you
-
- FABBE and REDSKULL
-
-
-